Privacy Policy
Best Way Roofing
Effective Date: November 5, 2026
Best Way Roofing, operated by Best Way Siding and Roofing LLC ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, contacting our team, or communicating with us.
This Privacy Policy explains how we collect, use, protect, and disclose information through our website, https://www.bestwayroofingllc.com/, and our business communications.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Property or service address
- Details about your roofing or exterior improvement project
- Appointment and service requests
- Messages submitted through contact forms or chat widgets
- Communication preferences and SMS consent records
We may also collect certain technical information automatically, such as your IP address, browser type, device information, website interactions, and pages visited through cookies and analytics technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to questions and service inquiries
- Schedule roofing inspections and appointments
- Prepare estimates and provide requested services
- Communicate about ongoing projects
- Send appointment confirmations, reminders, and service updates when permitted
- Send promotional messages only when appropriate consent has been obtained
- Improve our website, services, and customer experience
- Maintain business records and comply with applicable legal obligations
3. SMS Communications and Consent
Best Way Roofing may offer customers the option to receive text messages related to their inquiries and services.
Depending on the consent provided, these messages may include appointment confirmations, scheduling reminders, estimate follow-ups, project updates, customer service communications, and occasional promotional offers.
By voluntarily opting in through an approved consent method, you agree to receive text messages from Best Way Roofing at the phone number provided.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (203) 527-8149.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Submitting a phone number through a general contact form does not, by itself, constitute consent to receive marketing text messages.
4. SMS Data Privacy and Sharing
Best Way Roofing does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
We may use trusted service providers to support our business operations, including website hosting, customer relationship management, appointment scheduling, and messaging delivery. These providers may process information solely to provide services on our behalf, subject to appropriate confidentiality and data protection obligations.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or security incidents.
5. Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website traffic, measure advertising performance, and improve the visitor experience.
These tools may collect information about website usage, device characteristics, and interactions with our pages.
You can adjust your browser settings to manage or disable cookies. Certain website features may not function as intended if cookies are disabled.
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.
SMS consent and opt-out records may be retained to document communication preferences and compliance.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate recordkeeping requirements.
You may unsubscribe from marketing emails using the applicable unsubscribe instructions and opt out of SMS communications by replying STOP.
To make a privacy-related request, contact info@bestwayroofingllc.com.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not control.
We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website and services are intended for adults seeking roofing and exterior improvement services. We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, information practices, or legal obligations. Updates will be published on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Best Way Roofing
Operated by Best Way Siding and Roofing LLC
102 Wolcott Road, Wolcott, Connecticut 06716, United States
Phone: (203) 527-8149
Email: info@bestwayroofingllc.com
Website:
https://www.bestwayroofingllc.com/
